Every Ford dealer at our dealership works hard not just to be an expert in the cars we sell, but to give every driver who comes through the door a great experience. We want car buying to be an easy, exciting process and not a cause for stress. We know that’s what our customers want, so although we’ll keep working hard to make your dealership experience great, we wanted to share a few things you can do to help as well.
One of the most important things you can do for a smooth dealership experience is to come in knowing what you want, and what your budget is. If you know whether you want a 2019 Ford Escape or a 2019 Ford Edge, and what you can afford to pay for it, things will move much faster. That doesn’t mean you can’t have questions – maybe you need some answers before you decide which car, truck, or SUV is right for you. But a little preparation and research will help things move much faster at the dealership.
Preparation will also help when it comes to families with kids, or drivers bringing a friend or family member along for a second opinion. It’s important to have someone to talk things over with, and we certainly want your children to weigh in on rear seat entertainment and comfort. But kids, friends, and anyone not directly involved in the car-buying process will probably get bored before you do. If you come prepared with toys, games, and books, you won’t have to stress about kids getting into trouble or friends tapping their toes waiting to leave.
When you come to O’Brien Ford of Shelbyville, we want you to have a stress-free visit and move as quickly as possible to get you into a used Ford Focus or a 2018 Ford F-150. Louisville drivers can use a couple simple tricks to help us create a great dealership experience every time.